How to Win Friends & Influence People (book) Tips
Flattery: Telling someone what they want to hear (cheap praise) Appreciation Remember Names and things (but make an err and can be costly Take an interest in people If don't like people, people won't like you Ask questions. People want others to listen to them Thank people for berating you, that you've "learned" for future Research and Talk about interests of others People want to feel important. Convince people how it will benefit them Everyone thinks they are better than you, help them believe that by complimenting them Nobody wins an argument, even winner makes loser feel worse. Best way to win by avoiding it Welcome a disagreement, vs. Be defensive No need to say the words "you're wrong", instead... "consider..." (pride) Start with "I may be wrong, I frequently am... Let's examine the facts" "Importance" lost when proven wrong People always do things for two reasons... A benevolent one ... And the real reason...